Failsafe Canada 's goal is to provide builders with a set of tools that will support their core business processes and provide measurable benefits that will assist them in generating more sales and referrals, with the goal of ensuring that the home buying process is "an emotionally satisfying experience" then both the home buyer and builder will benefit. The HomeNet suite of products presently includes a complete set of Information Technology solutions that will enhance the communication and customer satisfaction of every builder's home buyer. In accomplishing this customer satisfaction will drive customer referrals which will have a direct effect on a builder's bottom line. The HomeNet suite of products is included at no additional charge to all Homeserve users. If a management system is already in place within a builder's organization then the HomeNet suite can be obtained for a small monthly fee. Take advantage of this incredible offer and save. The HomeNet suite will soon be offering a range of Business Solutions as well so act not and save even more.

The HomeNet Suite

HomeServe is an application designed to provide demonstrable value and a competitive advantage to home builders in an easy to use, end-to-end solution to manage, track and maintain information in the areas of Sales, Construction and Service.

Benefits:
    :: Increased homebuyer satisfaction
    :: Increased customer referrals
    :: Elimination of significant capital expenses
    :: Value added service
    :: Increased builder efficiencies
    :: Lowered costs
    :: Increased value of the organization

    :: Scheduling and Estimating

Have the ability to access any document, Electronic or Hard copy, electronically from the application.

Benefits:
    :: Reduces external storage costs
    :: Increases Productivity
    :: Eliminates lost or misfiled documents
    :: Maintain legal documents in a secure environment
    :: Simplified and secure document access

Many organizations utilize e-mail to distribute information about new products, promotions and services to customers. Leveraging e-mail as a marketing tool is inexpensive, and when properly targeted, e-mail campaigns can be extremely effective in acquiring new and retaining existing customers. The web-based survey application gives you the ability to design, deploy, track and report on the opinions and behaviors of the people who matter to your business.

Benefits:
    :: Faster measurement of customer satisfaction
    :: Reduced reliance on third party marketing and research firms
    :: Reduced costs
    :: Tool to refine marketing programs
    :: Potential for Customer Choice survey
    :: Improved response rates
    :: Faster tracking and management of RSVP's, newsletters, ordering new materials

Any organization with a website requires that site to be hosted in order for the site to be visible over the internet. There are a variety of options to accomplish this with corresponding costs associated with it.

Benefits:
    :: Reduced costs
    :: Increased options for builder members
    :: Email provision
    :: Added visibility to buyers

Most home builders have websites but contract to third party organizations for additional development and functionality. Many small builders do not have web sites. The majority of all websites are brochure orientated rather than interactive. Today many forward thinking builders are offering Portals to their customers and suppliers. A Portal provides customer centric information and functionality back to the client.

Benefits:
    :: Reduced costs
    :: Access to industry specific senior resources
    :: Additional communication medium
    :: Training and education vehicle
    :: Better communication and information capabilities
    :: Increased functionality (i.e. Job Boards)

Often organizations with or without IT departments require the services of additional IT support and help desk. Online and telephone help desk can be provided as well as IT help desk at a senior level. (i.e. Steering committee meetings).

Benefits:
    :: Setup and management of IT requirements for show homes
    :: Reduced cost
    :: Access to high level support
    :: Assistance for network, application, and installation issues

All organizations have the requirement of backing up their corporate data. This can be a daunting task and even if they have in place the mechanism for backing up their files restoration is another issue. Rarely do organizations test their back-up systems by restoring the data. Very often, organizations find their back-ups corrupted and unusable. Some small organizations do not back-up their systems at all. A secure on-line (internet) system can be provided to builder members in order to remotely backup their systems (servers and workstations.)

Benefits:
    :: Reduced capital expenses
    :: Reduced operational expenses
    :: Secured storage and transmission
    :: Value added service
    :: Increased value of the organization
    :: Reduced down time

Business Availability Services (BAS) make up a variety of services that can be provided to builder members on an on-going basis. On a weekly basis a monitoring service is provided to determine the health and status of the network. Database monitoring, intrusion detection, ensuring all hardware has the latest patches, disk space, and asset monitoring are all examples of BAS.

Benefits:
    :: Reduced capital expenses
    :: Reduced operational expenses
    :: Security
    :: Value added service
    :: Increased value of the organization
    :: Improved operational efficiency

An on-line system that will enable both job seekers and employers to be matched. This job board will specifically target the home building and construction trade. Can be used as a central posting location for policies and general information affecting trades and employees.

Benefits:
    :: Targeted to the home construction industry
    :: Trade people have one stop for work

Organizations can define and maintain metrics of supplier performance. Supplier report cards help drive purchasing decisions and evaluate suppliers. Report cards are configurable based on user-defined parameters such as quality, responsiveness, delivery, and cost. Automated requests for information, quotes, tenders, and proposals, assist in accelerating the process and help negotiate the best value. This also allows end-users to create their own requisitions from any location while improving purchasing controls.

Users have access to catalogs and supplier e-commerce sites within the security and approval framework established by purchasing. This service could be offered as a value added service to all builder members however, it is most likely that the larger builder members would obtain the greatest benefit.

Benefits:
    :: Reduced costs
    :: Automated workflow for accelerating approvals
    :: More process control
    :: Value added service
    :: Increased value of the organization

Many organizations are finding it increasingly helpful to collaborate with remote offices, suppliers, trades and customers by providing electronic training and information sessions over the internet. Remote meetings and seminars can also be held. Special software is required to provide these services which would be beneficial for the entire builder member community.

Benefits:
    :: Value added service
    :: Additional communication
    :: Increased value of the organization
    :: Live meetings and presentations