HomeServe - is a hosted solution, meaning it can be implemented quickly, which maximizes your ROI and allows you to concentrate on what you do best; selling, constructing and servicing homes. There is no need for capital investment on more IT, or the time and effort used on traditional "IT Projects", which reduces the Total Cost of Ownership (TCO). All you need to start using HomeServe is a Computer and an internet connection.

Even though the HomeServe solution has been built with tried and tested technology and configured specially for home builders, we understand that each builder is different. That is why we can tailor the solution further to address your specific business needs, further increasing the value it provides.

Rapid implementation and scalability is a must for home builders in such a cyclical industry. HomeServe allows you to quickly adapt to the size of your business. Whether you grow or reduce staff size, HomeServe will readily accommodate the change.

Sales
Keep track of all sales opportunities and in a glance see;

• Who is working on the opportunity?
• The property that is being sold.
• The color selections that have been made and those that still need to be chosen.
• The upgrades selected
• All of the suppliers and other players involved in the sale.
• Have an action plan and a timeline to see all of the steps that have been preformed and need to be performed in order to complete the sale.
• Have all of the documents, invoices and communications that were created.
• A journal area for everyone involved to record note and events.
• A completion area to record the end result of the opportunity.

Construction
Stay on top of every construction job by tracking;

• The general information of the job including the location, site manager other basic job details.
• All of the players involved in the job, both internal (site super, designers, head office staff, administrators) and external (suppliers, contractors, sub trades, designers)
• All of the steps required to complete construction of the home, and track:
  • The steps that have already been completed
  • Steps that need to be done
  • The timeline or project plan for completion
  • The people assigned to oversee completion of Construction steps
  • All contractors, trades and suppliers to perform construction tasks
  • A graphical display of the project plan in a Gantt Chart
• Create work orders, purchase orders.
• Submit and authorize work orders, purchase orders, and change requests in the system
• Easily access all job related documents, invoices, correspondence
• A journal area for everyone involved to record note and events.

Service
Maintain a complete, accurate service record for every home including;

• A detailed service history for each home
• Track the warranty duration
• Schedule warranty service calls and follow-ups
• Maintain a hot-list of home defects and deficiencies
• Create service jobs in the same manner as construction jobs
• Document third party warranty terms and durations

Some other value added options

• Full integration with Microsoft Outlook
• Add follow-ups and to-do for Opportunities, Construction jobs and Service jobs.
• Automatically communicate proactively to answer homeowner and managerial questions before they are asked, including notifying stakeholder of;
  • Important sales tasks that have been performed.
  • Major milestones achieved during home construction
  • Regularly scheduled service calls
  • Warranty coverage expiry notices
  • Authorized work orders, purchase orders and change requests